And I am particularly known for my analytical skills and my ability to clearly spot and hone in on the specific key issues and evidence in a case, whilst also seeing the big picture. I have been involved in countless complex court disputes over the finer detail of evidentiary issues and laws. I have learned that finely tuned interview/examination skills are generally far more effective than a combative approach. I have spent many years in court understanding and developing highly specialised skills to successfully obtain information, especially from a reluctant or combative witness. I have been involved in some of the most complex litigation cases for some of the biggest companies. I run a tight ship in terms of adhering to principles of natural justice and procedural fairness, and complying with rules. I allow no bias to interrupt my conclusions and I allow no one to damage the integrity of my investigations. I keep in mind the mental health of the individual and the morale of the workplace. My care for the parties involved extends beyond the case which in turn can improve morale issues and minimise stress. This allows for a free flowing exchange of information, reducing any resistance to communicate all facets of the issue. I am aware of how stressful investigations and conflicts can be and do my upmost to assure that everyone is given a safe environment where they feel they can share their story. My work is conducted in a manner which is respectful and thoughtful of each individual involved. I am conscious of the psychological wellbeing of all involved in an investigation and conflict. I am assertive when the situation calls for it, assuring all evidence is gathered in a professional manner and the process is controlled to ensure procedural fairness. This gives a sense of empowerment and assures that everyone feels heard and is more willing to be open and provide information. I am an empathetic listener who builds confidence through support, rapport and respect, and through investing effort in explaining process. I quickly and genuinely connect with people which enables me to conduct in-depth, effective and less stressful investigations and resolution processes. Engagement is at the heart of investigations and conflict resolution.
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